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AI Support Engineer, Government - Washington, D.C

Permanentremote5+ yrs📍 Washington, DC, 🇺🇸 United States🗣 English

Support engineer for government AI customers, troubleshooting complex technical issues.

Work with U.S. Government agencies and FedRAMP-compliant teams to resolve high-impact technical problems on OpenAI's platform. You'll partner with engineering and product teams to improve systems, automate workflows, and define support excellence in an AI-driven environment. The role requires 8+ years in technical support or operations, proficiency with Python and emerging AI tools, and strong enterprise communication skills. Based in Washington, D.C. with 3 required office days per week and early morning hours to serve East Coast customers.

Tech stack
PythonChatGPTOpenAI APICodex
Rate
Not stated by the agency
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Found at a specialist agency · listed 1 September 2026 · InsideJobs links you to the original posting.