Bilingual Korean-English support engineer resolving complex technical issues for AI platform customers.
Handle mission-critical troubleshooting and customer escalations for a leading AI platform, working with both engineers and enterprise clients to resolve API failures, integration problems, and production incidents. You'll combine deep technical expertise with automation using Python and AI tools to improve support operations at scale. This hybrid role in Tokyo requires 8+ years of technical support or engineering experience and fluency in Korean and English.
Membership is €29/month, cancel anytime: every rate, every original listing link, and a daily alert for roles matching your filters.
Found at a specialist agency · listed 2 September 2026 · InsideJobs links you to the original posting.