First-level IT Help Desk Technician providing hardware, software, and mobile device support.
Serve as the primary IT support contact for end users, diagnosing and resolving hardware, software, and device issues while maintaining ticket documentation and collaborating with the IT team. This contract position suits someone with technical fundamentals and strong customer communication skills who can prioritize multiple requests in a busy environment. The role involves Tier 1 troubleshooting, account management, and exposure to various business systems.
Found at a specialist agency · listed 8 October 2026 · InsideJobs links you to the original posting.