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IT Support Engineer L2

Permanentremote5+ yrs📍 Brasília, Federal District, Brazil, 🇧🇷 Brazil🗣 English

L2 IT support engineer managing escalations, access governance, and SaaS administration.

Handle complex technical tickets, onboarding/offboarding, and security incidents across a distributed organization. You'll own identity and access management, administer core collaboration tools, automate repetitive processes, and mentor L1 staff. The role requires strong Google Workspace expertise, macOS knowledge, and comfort with security incident response; automation skills are valued but can be developed with support.

Tech stack
Google WorkspaceSlack1PasswordNotionZapiern8nJira Service Management
Rate
Not stated by the agency
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Found at a specialist agency · listed 19 August 2026 · InsideJobs links you to the original posting.