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IT Support Engineer L2

Permanentremote5+ yrs📍 Spain - Remote, 🇪🇸 Spain🗣 English

L2 IT support engineer managing escalations, SaaS administration, and security incidents.

This role covers technical escalations from L1 support, full access governance responsibilities, and administration of the company's core SaaS stack. You'll handle incident response including phishing and account compromise, drive automation initiatives to eliminate manual work, and mentor L1 team members. The position requires 5+ years in IT support with 3–5 years at L2 level, strong Google Workspace expertise, macOS administration skills, and a hands-on approach to improving processes through tooling.

Tech stack
Google WorkspaceSlackNotion1PasswordZapiern8nmacOSJira Service Management
Rate
Not stated by the agency
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Found at a specialist agency · listed 19 August 2026 · InsideJobs links you to the original posting.