Contract ITSM Business Analyst to enhance IT Service Management capabilities in Zurich.
Support the evolution of ITSM processes and tooling by gathering requirements from stakeholders, facilitating design workshops, and documenting functional specifications. You'll work on Configuration Management and CMDB optimization, with hands-on exposure to Atlassian Jira Service Management and data governance. The role suits experienced professionals with ITIL knowledge and a track record delivering ITSM projects.
Membership is €29/month, cancel anytime: every rate, every original listing link, and a daily alert for roles matching your filters.
Found at a specialist agency · listed 2 September 2026 · InsideJobs links you to the original posting.