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Service Desk Analyst

Permanent0–2 yrs📍 Guadalajara, 🇲🇽 Mexico🗣 English

Service Desk Analyst providing Tier 1 technical support to end users remotely.

Support end users with technical issues via phone, email, and ticketing systems, troubleshooting software and hardware problems while escalating complex cases. This role suits someone with 1–3 years of IT helpdesk or related experience who speaks advanced English and can work flexible shifts. The position involves identity verification and security-sensitive tasks requiring attention to detail and adherence to strict procedures.

Rate
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Membership is €29/month, cancel anytime: every rate, every original listing link, and a daily alert for roles matching your filters.

Found at a specialist agency · listed 12 September 2026 · InsideJobs links you to the original posting.