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Service Desk Analyst (Level 1) Arabic + English Speakers

Permanentonsite3–5 yrs📍 Fujairah, Emirate of Fujairah, United Arab Emirates, 🇦🇪 United Arab Emirates🗣 Arabic

Entry-level IT helpdesk support for platform users in UAE, bilingual Arabic/English required.

Provide first-line technical support to end-users of an enterprise platform, handling incident logging, troubleshooting, and escalation via ticketing systems. The role includes user training, knowledge base maintenance, and shift-based coverage. Requires foundational IT credentials and familiarity with ITIL practices; Arabic and English fluency are mandatory for this Fujairah-based position.

Tech stack
ITSMAzureSQLWindowsLinuxAndroidiOS
Rate
Not stated by the agency
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Found at a specialist agency · listed 24 September 2026 · InsideJobs links you to the original posting.