Tier 1 support specialist providing remote technical assistance to end users.
This permanent full-time role involves delivering first-level technical support to clients via phone, email, and web tools, handling initial inquiries and escalating complex issues to senior teams. The position requires 3–5 years of IT helpdesk or related experience, advanced English, and comfort with ticketing systems and identity verification workflows. Based in Guadalajara, it suits organized professionals who thrive in structured, appointment-based environments and meet security clearance requirements.
Membership is €29/month, cancel anytime: every rate, every original listing link, and a daily alert for roles matching your filters.
Found at a specialist agency · listed 12 September 2026 · InsideJobs links you to the original posting.